AT&T is experiencing some issues right now that are leaving customers seeing “SOS” instead of their usual bars of service.
“We are working to address a software issue that may affect the ability of a limited number of our customers to connect to our wireless network. Keeping our customers connected is our highest priority, so we appreciate their patience as we work to resolve this issue,” said AT&T spokesperson Jim Kimberly in a statement sent to The Verge.
Many customers are tweeting directly at AT&T’s Help account on X, reporting issues like being stuck in SOS or having no phone service.
Kimberly also said that an explanation posted by The Mobile Report was inaccurate. That outlet said AT&T found internally that a failure at a…